Frequently asked questions:

getting started
  • How can I get a price?
  • Which service-level should I choose?
  • How do you charge and what are the rates?
  • How is the volume pricing calculated?
  • Why are your exchange rates different to current rates?

  • documents & files
  • Which document files can you translate?
  • How can I retrieve my translated documents?
  • How do I view documents that use different characters?
  • What are machine translations?

  • payment
  • Is your website secure?
  • Which credit & debit cards do you accept?
  • Will I receive an invoice?
  • What is GST and must I pay it?

  • job opportunities
  • Who is eligible?
  • How can I apply for a job in your company?


  • For further questions please contact us.